Returns & Exchanges

At Treasures of NYC, we curate a unique collection of luxury vintage items, and due to the exclusive nature of our inventory, all sales are final. We encourage customers to review all high-resolution photos and detailed condition reports before completing their purchase.

1

Review Product Details

Carefully examine all product descriptions, measurements, and condition ratings provided on the item page to ensure the piece meets your expectations.

2

Authentication Guarantee

Rest assured that every item undergoes a rigorous multi-point inspection by our in-house experts to guarantee 100% authenticity before it reaches your door.

3

Inquiry Window

If you believe an item was misrepresented or arrived in a condition not specified, please contact our concierge team within 48 hours of delivery.

4

Resolution Process

Submit clear photos of the item and the original packaging to our support email to initiate a formal review for a potential store credit adjustment.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing